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Right of cancellation

You have the right to cancel this contract within fourteen days without giving reasons. This cancellation period comprises fourteen days from the day on which you or a third party appointed by you, who is not the carrier, took possession of the goods.
To exercise your right of cancellation, you must inform us

Limatec AG
Kreuzlingerstrasse 71
CH 8590 Romanshorn
Tel. 0041 71 466 75 40
Fax: 0041 71 466 75 49


by means of a clear declaration (i.e. a letter by post, fax or e-mail) of your decision to cancel this contract. To do this, you may use the appended form, but this is not compulsory. 

Sie können das Muster-Widerrufsformular oder eine andere eindeutige Erklärung auch auf unserer Webseite elektronisch ausfüllen und übermitteln. Machen Sie von dieser Möglichkeit Gebrauch, so werden wir Ihnen unverzüglich (z. B. per E-Mail) eine Bestätigung über den Eingang eines solchen Widerrufs übermitteln. 

To meet the cancellation deadline, it will be sufficient to send the notice exercising your right of cancellation prior to expiry of the cancellation period.

Consequences of cancellation

If you cancel this contract, we must return to you all payments which we have received from you, including delivery charges (except for additional costs incurred because you selected a different type of delivery from the cheapest standard delivery which we offered), immediately and at latest within fourteen days from the day on which the notice declaring your cancellation of this contract was delivered to us. For this repayment, we shall use the same method of payment as you used for the original transaction, unless expressly agreed otherwise with yourself; we shall never charge you fees for this repayment. We may refuse repayment until we have received the goods back or until you have supplied proof that you have returned the goods, depending on which time is earlier.

Post-transportable goods
You must return or hand over the goods immediately, and in any case no later than within fourteen days from the day on which you informed us of the cancellation of this contract, to

Stengel GmbH
c/o Limatec AG
Max-Eyth-Strasse 15
DE-73479 Ellwangen

Swiss to customers

Limatec AG
Kreuzlingerstrasse 71
CH 8590 Romanshorn

The deadline shall be met if you dispatch the goods before expiry of the fourteen-day period of grace. .

Deliveries with forwarding:
We pick up the goods. You bear the direct cost of returning the goods in the amount of 45, - EUR.

You must pay the direct costs of returning the goods. You will be liable for any loss of value to the goods only if this loss is due to such treatment of them as was not necessary to check their characteristics, features or functionalities.

As far as possible, the goods should be returned in their original packaging with all accessories and components of packaging. Please use a protective outer package if necessary, should the original packaging be no longer available, in order to ensure sufficient protection against any damage in transport. Damage and dirt on the item for return should be avoided. Please be assured, of course, that the right of cancellation and its consequences exist irrespective of this notice, which is designed only to make it easier to process returns.

Exclusion or premature termination of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer

End of revocation

* Valid for shipments to Germany. Delivery times for other countries and information about calculation of delivery date see here.
** 9 cents / min. all German networks
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